General Information

Standard and Express delivery services are available for most of the countries that we ship to.
Once you have entered the delivery address, you’ll be able to see the available delivery services.

Tracking is available on some Standard Delivery services and on all Express Delivery services.
You will receive a shipping confirmation email from the warehouse with a tracking link for your
parcel so you can follow its journey.

Shipping costs are calculated automatically at the checkout page when both the destination and
delivery service are selected.

Our carriers deliver during normal business working hours and may require a signature on receipt,
so we suggest your order is delivered to an address where someone will be available to accept it.

Your order will be sent out via the most suitable carrier, dependent on size and weight.

Once your order has arrived in your country, it will be passed on to an internal postal service,
according to standard delivery procedures.

If you are not in when your parcel arrives, the carrier will leave a card telling you where it is.
It might be left in a safe place or there will be details on how to pick up your order or rearrange delivery.

Please be advised that on any public holiday dates in your country, deliveries will not be made.
In this instance, please expect your order to arrive the next business day.

Custom Charges

In most cases, any customs or import duties are charged once the parcel reaches its destination country.

The person receiving the parcel must pay any charges on a parcel

BELLO|EDU has no control over these charges and we can’t tell you what the cost would be,
as customs policies and import duties vary widely from country to country.

It might be a good idea to contact your local customs office for current charges before you order,
so you are not surprised by charges you were not expecting.


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